Privacy Policy

Last Updated: January 29, 2026

This Privacy Policy describes how Styeenigma ("we", "us", or "our") collects, uses, and shares your personal information when you visit or make a purchase from styeenigma.com (the "Site").

1. Information We Collect

Personal Information You Provide

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information that can uniquely identify an individual as "Personal Information".

We collect the following types of Personal Information:

Contact Information: Name, email address, phone number, billing address, and shipping address
Payment Information: Credit card details, billing information (processed securely through our payment processors)
Account Information: Username, password, and purchase history if you create an account
Communication Information: Information you provide when you contact our customer support team

Information Collected Automatically

When you visit our Site, we automatically collect certain information about your device, including:

Device Information: Web browser type, IP address, time zone, and some of the cookies installed on your device
Usage Information: Information about how you interact with the Site, including pages viewed, products browsed, and search queries
Location Information: General location based on your IP address

We collect this information using technologies such as cookies, log files, web beacons, tags, and pixels.

2. How We Use Your Information

We use the Personal Information we collect to:

Process and fulfill your orders, including processing payment, arranging shipping, and providing invoices and order confirmations
Communicate with you about your orders, respond to your inquiries, and provide customer support
Screen our orders for potential risk or fraud
Provide you with information or advertising relating to our products or services (if you have opted in)
Improve and optimize our Site and customer experience
Comply with legal obligations and enforce our Terms of Service

3. Sharing Your Information

We share your Personal Information with third parties to help us use your information as described above. We use the following third-party services:

Shopify: Our e-commerce platform. You can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy
Payment Processors: To process your payment information securely
Shipping Carriers: To deliver your orders
Analytics Services: To help us understand how customers use our Site
Email Marketing Services: To send you marketing communications (if you have opted in)

We may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

4. Behavioral Advertising

We may use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. You can opt out of targeted advertising by:

Facebook: https://www.facebook.com/settings/?tab=ads
Google: https://www.google.com/settings/ads/anonymous

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance's opt-out portal at: http://optout.aboutads.info/

5. Your Rights

If you are a resident of certain jurisdictions, you have rights regarding your Personal Information, including:

Access: You can request a copy of the Personal Information we hold about you
Correction: You can request that we correct any inaccurate Personal Information
Deletion: You can request that we delete your Personal Information
Objection: You can object to our processing of your Personal Information
Portability: You can request a copy of your Personal Information in a portable format
Withdraw Consent: You can withdraw your consent to our processing of your Personal Information

To exercise these rights, please contact us using the information provided below.

6. Data Retention

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information. We retain your Personal Information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

7. Cookies

A cookie is a small amount of information that's downloaded to your computer or device when you visit our Site. We use cookies to:

Keep track of items stored in your shopping cart
Remember you when you return to our Site
Understand and save your preferences for future visits
Compile aggregate data about site traffic and interactions to offer better experiences and tools in the future

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.

8. Security

We take reasonable measures to protect your Personal Information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.

All payment information is encrypted and processed securely through our payment processors. We do not store complete credit card information on our servers.

9. International Transfers

Your information, including Personal Information, may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.

If you are located outside Hong Kong and choose to provide information to us, please note that we transfer the information, including Personal Information, to Hong Kong and process it there.

10. Children's Privacy

Our Site is not intended for individuals under the age of 18. We do not knowingly collect Personal Information from children under 18. If you are a parent or guardian and believe your child has provided us with Personal Information, please contact us so we can delete such information.

11. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to read the privacy policies of any third-party sites you visit.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the updated Privacy Policy on this page and update the "Last Updated" date at the top of this policy.

We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

13. Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint or exercise your rights, please contact us:

Styeenigma
61-63 King Yip Street
FLAT/RM 1019B, 10/F, Liven House
Kwun Tong
Hong Kong 000000

Email: support@styeenigma.com
Phone: +8618576747960

Business Hours:
Chat & Email: Weekdays 9am-10pm EST, Weekends 11am-8pm EST
Phone: Weekdays 10am-3pm EST